Terms of service
Last updated: March 13, 2026
OVERVIEW
Welcome to The Floating Lantern Co. The terms “we”, “us”, and “our” refer to The Floating Lantern Co. We operate this website, store, and related services (the “Services”) to provide you with a curated shopping experience.
Our store is hosted on Shopify, which allows us to sell products and services to you.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your state or country of residence.
You agree that all information you provide during checkout or account creation is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However:
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colors may appear different depending on your screen or device
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product appearance may vary slightly due to handmade production
All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to:
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limit quantities of products
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discontinue products at any time
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refuse service to anyone for any reason
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase.
We reserve the right to accept, reject, or cancel any order at our sole discretion.
Orders may be cancelled for reasons including but not limited to:
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suspected fraud
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incorrect billing or shipping information
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product availability issues
If your order is cancelled, we will attempt to notify you using the contact information provided at checkout.
SECTION 4 – PRICING & BILLING
Prices listed on our website may change without notice.
Prices do not include taxes, shipping, customs duties, or import fees unless otherwise stated.
You agree to provide accurate payment and billing information for all purchases.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
SECTION 5 – SHIPPING & DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
Once an order has been transferred to the shipping carrier, risk of loss transfers to the customer.
We are not responsible for:
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carrier delays
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customs delays
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lost or stolen packages
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incorrect addresses provided at checkout
Customers are responsible for any customs duties, tariffs, or import taxes required by their country.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including:
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logos
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graphics
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text
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images
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product descriptions
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designs
is the intellectual property of The Floating Lantern Co and may not be copied, reproduced, or distributed without written permission.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
Our website may provide access to tools or services operated by third parties.
We provide these tools “as is” without warranties or control, and we are not responsible for how these services operate.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, privacy policies, or practices of any external websites.
Use of third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with The Floating Lantern Co.
Shopify is not responsible for any issues related to products, shipping, or transactions between you and our business.
SECTION 10 – PRIVACY
Your submission of personal information through our store is governed by our Privacy Policy.
Shopify may also collect and process certain information to operate and improve the platform.
SECTION 11 – CUSTOMER CONTENT & FEEDBACK
If you submit reviews, feedback, or other content to us, you grant us permission to:
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use
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reproduce
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publish
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distribute
that content for marketing or operational purposes.
You agree that your submissions will not violate any laws or third-party rights.
SECTION 12 – PRODUCT USE DISCLAIMER
Our products are intended for external cosmetic use only unless otherwise stated.
They are not intended to diagnose, treat, cure, or prevent any disease.
Statements on this website have not been evaluated by the Food and Drug Administration (FDA).
Customers should consult a medical professional before use if they:
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are pregnant or nursing
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have medical conditions
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have concerns about ingredients
SECTION 13 – SKIN SENSITIVITY & ALLERGY DISCLAIMER
Our products contain cosmetic ingredients that may cause allergic reactions, irritation, or breakouts in some individuals.
By purchasing from our store, you acknowledge that it is your responsibility to review ingredient lists and perform a patch test before full use.
The Floating Lantern Co is not liable for allergic reactions, skin sensitivities, irritation, or adverse effects resulting from the use of our products.
If irritation occurs, discontinue use immediately.
SECTION 14 – PRODUCT STORAGE & TEMPERATURE DISCLAIMER
Because many of our products are handmade and free of stabilizers or waxes, they may soften or melt during shipping in warm temperatures.
Melting does not affect product quality or safety.
Customers are responsible for proper storage and handling of products once delivered.
SECTION 15 – CUSTOMER RESPONSIBILITY & PRODUCT MISUSE
Customers are responsible for:
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reading product labels
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reviewing ingredient lists
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using products as directed
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storing products properly
We are not responsible for issues resulting from:
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misuse of products
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failure to patch test
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improper storage
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modification of products after purchase
All products are used at the customer’s own risk.
SECTION 16 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
We make no guarantees that the Services will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, we disclaim all warranties including merchantability and fitness for a particular purpose.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Floating Lantern Co and its affiliates shall not be liable for any damages resulting from:
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use of our products
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use of our website
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allergic reactions or sensitivities
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product misuse
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shipping delays or carrier issues
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless The Floating Lantern Co and its affiliates from any claims or damages arising from:
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your violation of these Terms
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misuse of our products
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violation of any law or third-party rights
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of the United States and the state in which The Floating Lantern Co operates.
SECTION 20 – CHANGES TO TERMS
We may update these Terms of Service at any time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Services constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to: