Privacy policy
Last updated: March 13, 2026
The Floating Lantern Co operates this website and store, including all related content, products, services, and features (the “Services”). Our store is powered by Shopify, which allows us to provide our products and services to you.
This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services. By using our Services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies you or could reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following information:
Contact Information
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Name
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Email address
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Billing and shipping address
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Phone number
Payment Information
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Payment method
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Transaction details
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Payment confirmations
Payments are securely processed through third-party payment providers and we do not store full credit card information.
Account Information
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Username and password
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Account preferences and settings
Order Information
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Products you view or purchase
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Items added to cart or wishlist
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Order history
Communications
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Information you provide when contacting customer support or sending inquiries
Device and Usage Information
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IP address
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Browser type
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Device information
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Pages visited and interactions with the website
How We Collect Your Information
We collect personal information in the following ways:
Directly from you
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When you make a purchase
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When you create an account
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When you contact us
Automatically
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Through cookies and similar technologies when you use our website
From service providers
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Such as Shopify, payment processors, and shipping carriers
How We Use Your Information
We use your personal information to:
Provide and operate our services
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Process orders and payments
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Ship products
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Manage your account
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Provide customer support
Improve our store
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Understand how customers interact with our website
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Improve products, services, and user experience
Marketing and promotions
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Send promotional emails or updates
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Show relevant advertisements
You may unsubscribe from marketing emails at any time.
Security and fraud prevention
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Detect fraudulent activity
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Protect our store and customers
Legal obligations
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Comply with laws and enforce our policies
Sharing Your Personal Information
We may share your information with trusted third parties, including:
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Shopify, which hosts our store
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Payment processors to process transactions
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Shipping providers to deliver orders
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Service providers who help operate our website and services
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Marketing partners to provide advertising and promotional services
These parties only use your information as necessary to perform their services.
We may also disclose information when required by law or to protect our business and customers.
Shopify
Our store is hosted by Shopify. Shopify collects and processes certain information in order to provide and improve the platform.
To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve website functionality
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Remember your preferences
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Analyze site traffic
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Support marketing and advertising
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
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Access your personal information
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Request corrections
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Request deletion of your data
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Opt out of certain data uses such as targeted advertising
To exercise any of these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email: thefloatinglanternco@gmail.com
The Floating Lantern Co is the data controller responsible for your personal information.